Royal Mail Shipping Delays
For UK Orders -
We cannot deem any UK orders as lost until 3 weeks have passed from the dispatch date of your order. Once 3 weeks have passed we are able to open a claim with Royal Mail to investigate the issue. No refunds will be issued until 3 weeks have passed and we have opened a case with Royal Mail.
For Internationals Orders -
Orders can take up to 8 weeks to arrive from their date of dispatch. If you are concerned your order is lost please contact us and we can investigate it for you.